Respecting your privacy is important to Kaylan; Kaylan is committed to safeguarding your privacy. Kaylan have posted this privacy policy to hep you understand how personal information will be treated when you use my services. This policy may change from time to time, so please check back periodically.
Your personal health information must be kept private and secure. At my office client files are kept in a locked filing cabinet, which Kaylan only have access. You or a person who can legally make decisions for you about your health information can use and see it. Your personal health information can be shared among other health care professionals only with your written consent.
Information Automatically Collected
Like other websites, this one automatically gathers anonymous information about you such as your Internet address, the date and the time you visited my site, and the pages you viewed. This information is collected specifically to better understand how my website is being used and to improve its effectiveness.
When you send me e-mail or when you request an appointment with me, I acquire your email address. I use your email address to acknowledge your appointment request and/or reply to your questions, and I may store your communication and my reply in order to provide you with a high level of client support.
I may also use contact information collected on this website to contact and correspond with you regarding the services that you requested and other related services I may offer.
I protect your information with appropriate safeguards and security measures and I retain your information only for the time it is required for the stated purposes. Only those involved in processing data have access to this information.
Questions
If you require further information you may contact myself ( Kaylan Hicks, RMT) at the clinic at 812-1717. I would be more then happy to discuss any questions or concerns that you may have regarding my privacy practice please contact me in writing at the following address:
I will respond to your complaint or concern in a timely manner. If fter discussing your conern/complaint I still not able to resolve the issue you have the right to make a formal complaint to the Privacy Commissioner of Ontario. You must make your complaint within 1 year of the matter you are complaining about and must be done so in writing.
For more information about your privact rights or to make a formal complaint please contact the following:
Information and Privacy Commissioner/OntarioDesigned by Andrew Dunne
